The temple was closed for 80 days in March 2020 due to the Kovid epidemic. Due to this, all the earned services including the Vastralankara in the temple were stopped. The TTD then sent an official statement to the devotee KR Hari Bhaskar asking whether he wanted a new slot for VIP break darshan or a refund. But Bhaskar had asked the temple body to book any date for the Vastralankara service.
TTD refuses to reschedule temple service
The TTD administration clarified that it is not possible to reschedule the Vastralankara service and asked them to take refund. Bhaskar then lodged a complaint against TTD in the District Consumer Disputes Redressal Commission. The Consumer Commission asked TTD to provide slots for Vastralankara service within a year or else pay a compensation of Rs 50 lakh.
First case of case against TTD
The court ordered the temple body to pay the booking amount of Rs 12,250 to Bhaskar from 2006 till date with 24 per cent interest per annum. This is the first such case when a devotee filed a suit in the consumer court against the deficiency in the service of TTD. TTD was started about nine decades ago.